# PrepoMax crash shortly after "launching"

**URL:** <https://prepomax.discourse.group/t/prepomax-crash-shortly-after-launching/1015>\
**Category:** Bug Reports\
**Created:** [August 3, 2023, 11:18pm UTC](https://prepomax.discourse.group/t/prepomax-crash-shortly-after-launching/1015 "2023-08-03T23:18:38Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![SolidSnake38](https://avatars.discourse-cdn.com/v4/letter/s/c6cbf5/32.png) [@SolidSnake38](https://prepomax.discourse.group/u/SolidSnake38)\
**Post date:** [August 3, 2023, 11:18pm UTC](https://prepomax.discourse.group/t/prepomax-crash-shortly-after-launching/1015/1 "2023-08-03T23:18:38Z")

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Greetings fellow PrePoMax users… I´ve just downloaded PrePoMax, but when I run the .Exe file, the program seems to launch and briefly after the picture, it just shutsdown. No error message, no crash log, nothing.

Windows 10 Up to date  
Ram 8 Gb  
Core I7 8th gen  
Vram 2 Gb

PD: I´m aware the pic isn´t a screenshot. Beg y´all.

 ![bug prepomax](https://global.discourse-cdn.com/free1/uploads/prepomax/original/2X/3/35bf9eb4508a3f62e5f303b5af6ff1d69c24cdea.jpeg)  
pardon.

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**Author:** ![FEAnalyst](https://yyz2.discourse-cdn.com/free1/user_avatar/prepomax.discourse.group/feanalyst/32/688_2.png) [@FEAnalyst](https://prepomax.discourse.group/u/FEAnalyst)\
**Post date:** [August 3, 2023, 11:26pm UTC](https://prepomax.discourse.group/t/prepomax-crash-shortly-after-launching/1015/2 "2023-08-03T23:26:48Z")

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Can you try with previous version(s) of PrePoMax ?

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<div class="post-metadata">

**Author:** ![SolidSnake38](https://avatars.discourse-cdn.com/v4/letter/s/c6cbf5/32.png) [@SolidSnake38](https://prepomax.discourse.group/u/SolidSnake38)\
**Post date:** [August 3, 2023, 11:41pm UTC](https://prepomax.discourse.group/t/prepomax-crash-shortly-after-launching/1015/3 "2023-08-03T23:41:55Z")

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Currently using V1.40

Tried V1.34, V1.30

Also tried running as admin.

The same, it shuts down after the picture.

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**Author:** ![arnie](https://avatars.discourse-cdn.com/v4/letter/a/ba9def/32.png) [@arnie](https://prepomax.discourse.group/u/arnie)\
**Post date:** [August 4, 2023, 6:16am UTC](https://prepomax.discourse.group/t/prepomax-crash-shortly-after-launching/1015/4 "2023-08-04T06:16:59Z")

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Do you have any antivirus software running ? If so, have you tried shutting that down, or including an exception to PrePoMax .exe file ?

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**Author:** ![synt](https://yyz2.discourse-cdn.com/free1/user_avatar/prepomax.discourse.group/synt/32/4658_2.png) [@synt](https://prepomax.discourse.group/u/synt)\
**Post date:** [August 4, 2023, 6:57am UTC](https://prepomax.discourse.group/t/prepomax-crash-shortly-after-launching/1015/5 "2023-08-04T06:57:40Z")

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sometimes this problem is related to .Net runtime installed in user PC.

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**Author:** ![Matej](https://avatars.discourse-cdn.com/v4/letter/m/a698b9/32.png) [@Matej](https://prepomax.discourse.group/u/Matej)\
**Post date:** [August 4, 2023, 8:43am UTC](https://prepomax.discourse.group/t/prepomax-crash-shortly-after-launching/1015/6 "2023-08-04T08:43:16Z")

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If PrePoMax starts this should mean the you have Net framework 4.8 installed (check if you have it). Please move PrePoMax folder to as simple path as possible, like D:\PrePoMax.

Then there could be a problem with graphics drivers - OpenGL is needed for the program to run - what kind of graphics card are you using?

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<div class="post-metadata">

**Author:** ![synt](https://yyz2.discourse-cdn.com/free1/user_avatar/prepomax.discourse.group/synt/32/4658_2.png) [@synt](https://prepomax.discourse.group/u/synt)\
**Post date:** [August 4, 2023, 4:35pm UTC](https://prepomax.discourse.group/t/prepomax-crash-shortly-after-launching/1015/7 "2023-08-04T16:35:00Z")

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> [@Matej](#):
>
> Then there could be a problem with graphics drivers - OpenGL is needed for the program to run

thanks for the hints, currently i got similiar problem on my second old laptop with Windows 7 64bit OS.

even .Net 4.8 has been installed properly, still it did not working: a crash repported, guessing about runtime versions compatibility.

updating to the latest VGA driver as suggested is solving my problem here.

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<div class="post-metadata">

**Author:** ![Matej](https://avatars.discourse-cdn.com/v4/letter/m/a698b9/32.png) [@Matej](https://prepomax.discourse.group/u/Matej)\
**Post date:** [August 7, 2023, 12:35pm UTC](https://prepomax.discourse.group/t/prepomax-crash-shortly-after-launching/1015/8 "2023-08-07T12:35:10Z")

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Did you have any progress on this topic?

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<div class="post-metadata">

**Author:** ![SolidSnake38](https://avatars.discourse-cdn.com/v4/letter/s/c6cbf5/32.png) [@SolidSnake38](https://prepomax.discourse.group/u/SolidSnake38)\
**Post date:** [August 7, 2023, 2:28pm UTC](https://prepomax.discourse.group/t/prepomax-crash-shortly-after-launching/1015/9 "2023-08-07T14:28:40Z")

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Only using Windows default antivirus. Tried adding prepomax as an exception but nothings seems to change

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<div class="post-metadata">

**Author:** ![SolidSnake38](https://avatars.discourse-cdn.com/v4/letter/s/c6cbf5/32.png) [@SolidSnake38](https://prepomax.discourse.group/u/SolidSnake38)\
**Post date:** [August 7, 2023, 2:43pm UTC](https://prepomax.discourse.group/t/prepomax-crash-shortly-after-launching/1015/10 "2023-08-07T14:43:57Z")

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MX230. Updated the drivers from Nvidia official page… Check .Net framework and installed the lastest recomended (7.0.306) because already had the .Net 4.8.

Just the same problem… Appreciate your help, I´ll keep trying other things
